Repairs
Call us for a call-out
Be it fairly soon after an install, or years down the line, something may go awry but we are here to help.
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We are only a small company and do not offer 24-hour call outs, but we always try to solve any problems over the phone saving you a call out charge.
We are happy to look at any gate system, not just our own installs and offer the best and most economic way to get you working again.
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See the information below for help on what may be causing a problem with your gate system and easy ways to fix yourself.
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Please have a read of the following before we visit (as you may not require a call out):
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Ensure power is getting to the gates.
The following indicates the gates are receiving power:
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- The keypad/intercom is lit up
- When waving your hands in front of your sensors one of them is making a clicking noise.
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​If no power is getting to the gates please check your fuse spur or RCD breaker to make sure this has not tripped.
If the gates will open, but will not close:
Please check the safety beams are not obstructed by anything, for example, leaves, branches, bins etc.
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If they are, please remove the obstruction and try the gate again.
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If the gates have no power getting to them and the sensors are not blocked:
If you are still experiencing issues and you have checked the power and sensors, this may require a call-out. Please contact us to arrange this.
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In the meantime, you will be able to use your gates manually by using the manual release key we provided at your installation.
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